It’s never too late to be resolved to be better, grow stronger, love more and be a greater servant in business. You can resolve today to treat your customers with more respect and the same with your employees. Your employees are the foundation of your success; treat them with respect, give them the ability to help direct the company and you will find a flourishing workplace with your employees as ambassadors, not relentlessly awaiting 5:00 to come.

When making business resolutions, don’t forget to show gratitude to your customers for their business. It’s human nature to want to be appreciated and people will spend more money at a business that they feel truly appreciates them than to save pennies on the dollar at a business that won’t even keep enough lanes open to facilitate the people standing in line to give them money. Genuine gratitude goes a LONG way in earning trust and earning business.

Small business owners: What have you done to show thankfulness to your employees that has been successful to you as a company, and more importantly, to your customers?

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